Privacy Policy

Effective Date: January 20, 2025

www.harth2o.com ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.harth2o.com.

Information We Collect
We may collect the following types of information:

  1. Personal Information: If you contact us, fill out forms, create an account, or place an order, we may collect your name, email address, phone number, billing and shipping address, and payment details.

  2. Non-Personal Information: This includes data like your IP address, browser type, operating system, pages viewed, and website activity collected through cookies, analytics tools, or similar technologies.

  3. User-Generated Content: Any content you submit via forms, surveys, or reviews, including text, images, or other materials.

  4. Text Messaging Information: When you provide your phone number, you may opt-in to receive text messages from us. By submitting your phone number, you agree to receive informational and promotional messages (e.g., appointment reminders, account notifications, or special offers).

  5. Third-Party Sharing: We do not sell or share your personal information (phone numbers, emails and opt-in data) with third parties for marketing, except as required by law or to provide necessary services (e.g., payment processing).  

How We Use Your Information
We use your information to:

  • Provide, personalize, and improve our services.

  • Process orders and transactions.

  • Respond to inquiries, feedback, or support requests.

  • Send updates, newsletters, and promotional materials (only with your consent).

  • Analyze website performance and user behavior to improve functionality.

  • Send text messages about account notifications, order updates, and promotional offers.

Text Messaging Terms
By submitting your phone number, you agree to receive text messages from HART Water.

  1. Types of Messages You May Receive:

    • Appointment reminders.

    • Order confirmations and updates.

    • Account notifications.

    • Special promotions, offers, and discounts.

  2. Message Frequency:

    • Message frequency varies.

  3. Opt-Out Information:

    • You may opt out at any time by replying STOP to cancel. No further messages will be sent after you opt out.

  4. Message and Data Rates Disclosure:

    • Standard message and data rates may apply.

  5. Customer Care Contact Information:

  6. Consent Agreement:

    • By submitting your phone number through any form on our website, you consent to receive text messages as described above.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and deliver personalized content.

You can disable cookies in your browser settings; however, this may limit certain features of the website.

How We Protect Your Information
We implement security measures to protect your personal data. However, no method of transmission over the internet is completely secure.

Third-Party Sharing
We do not sell or share your personal information (phone numbers, emails and opt-in data) with third parties for marketing, except as required by law or to provide necessary services (e.g., payment processing).  

Your Rights
You may request access, updates, or deletion of your personal information by contacting us at Desiree@harth2o.com.

Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with an updated effective date.

Contact Us
If you have questions about this Privacy Policy, contact us at:

HART WATER
1888 Rte 9W, Lake Katrine, NY 12449
845-336-4353
Desiree@harth2o.com